Tell us what’s happening
Share your property location, the equipment involved, and the symptoms you have noticed.
24/7 EMERGENCY DISPATCH
Pump problem?
Start with a call.
For urgent pump issues in NYC and New Jersey, call BELP to discuss the situation and coordinate the next steps.
WHEN YOU CALL
Help us understand
what’s happening.
Please have your location, contact details, and any available equipment information ready. Contact BELP directly to discuss service availability and scheduling.
Discuss your service needs
Discuss the issue with BELP and share any helpful equipment details or photographs.
Coordinate the next steps
Coordinate the next steps based on your building’s needs.
Avoid opening electrical panels or attempting hazardous repairs. Describe what you can safely observe.
Pump failure? Call BELP.
For urgent assistance, call our 24/7 emergency dispatch line.